Clinical Research Recruiter - #2179175
Celerion
Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Celerion offers one of the most experienced clinical pharmacology research networks in the industry.
Do you enjoy providing excellent customer service? If so, we may have the position for you! Celerion is currently seeking a full-time Clinical Research Recruiter to join our clinical study recruitment team.
About the Role<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
As a Clinical Research Recruiter, you will be the first point of contact for individuals interested in taking part in clinical research studies. You will play a vital role in helping potential participants understand the research process, discussing medical history and study requirements, and determining eligibility for upcoming clinical studies.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
This is a fast-paced, people-focused role where strong communication skills, attention to detail, and the confidence to discuss medical information professionally and sensitively over the telephone are essential.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">You will be based at our Early Clinical Research facility in Belfast, NI on a full time basis.
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Respond to inbound enquiries from individuals interested in participating in clinical studies.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Conduct telephone screenings to assess participant eligibility against study criteria.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Collect, interpret, and accurately record participant medical history information within database systems.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Discuss medical conditions, medications, and study requirements with potential participants in a clear and professional manner.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Make outbound calls to prospective and existing study participants.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Provide accurate information regarding study opportunities and participation requirements.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Maintain confidentiality and comply with all relevant procedures and regulatory requirements.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Deliver an outstanding participant experience throughout the recruitment process.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Excellent communication and interpersonal skills.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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A confident and professional telephone manner.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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The ability to discuss medical information comfortably, professionally, and empathetically with members of the public.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Knowledge of medical terminology and an ability to understand and accurately document medical histories.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Previous experience in customer service, healthcare, recruitment, contact centre, or a similarly regulated environment.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Strong attention to detail and data entry accuracy.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Good organisational and time-management skills.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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The ability to work effectively both independently and as part of a team.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
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Proficiency in Microsoft Office and other computer-based systems.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}"> <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
Previous experience working with medical terminology, healthcare administration, patient-facing services, clinical research, or a related healthcare environment would be highly advantageous, although full training will be provided.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}">
Celerion Values: Integrity Trust Teamwork Respect
Celerion is an Equal Opportunity Employer.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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