Customer Service Administrator - #2080425

Customer Service Administrator 

• Belfast 


• Salary £12.70 to £16.92ph DOE


• Monday to Friday 09:00 - 17:00

About the Role

We’re looking for an organised and proactive Customer Service Administrator to join our client’s manufacturing business in Ireland on a permanent basis.

You’ll be working in a fast-paced environment, managing orders, handling customer enquiries, and supporting the wider operations team — so resilience, accuracy, and a calm approach under pressure are essential.

Key Responsibilities

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  Handling inbound customer calls and providing professional, timely support

  
  


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  Managing and responding to queries from a shared email inbox

  
  


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  Processing sales orders accurately and ensuring production teams are updated

  
  


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  Liaising with internal departments such as production, dispatch, and accounts

  
  


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  Assisting the wider customer service and administration team where required

  
  

About You

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  Previous experience in a customer service or administrative role, ideally within a manufacturing or industrial environment

  
  


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  Excellent communication skills with a professional telephone manner

  
  


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  Strong attention to detail and accuracy when processing data and orders

  
  


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  Proficient in Microsoft Office (Word, Excel, Outlook); experience with ERP or CRM systems desirable

  
  


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  Resilient, adaptable, and able to work effectively during busy periods

  
  

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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