AI Solutions Engineer - #1771455

Job Description

Your Career, Your Danske Bank……..You’re Danske Bank

Your role:

AI Solutions Engineer

Data Analytics, Technology & Digital Development

Location

Donegall Square West, Belfast, Northern Ireland / Hybrid Working

Why you’ll want to work with us:

At Danske Bank, we’re driven by a clear purpose: to help customers, colleagues, and society thrive. We believe that what we do genuinely makes a positive difference and that our culture and ways of working create a unique place to grow your career. This includes investing in our people’s personal growth and wellbeing to ensure everyone feels that they belong and are set up for success.

You don’t have to just take our word for it - we are very proud of our external recognition which includes being rated by Best Companies as a 3-star World Class Organisation to work for, as a Top 100 Best Company to Work for in the UK and as 4 th in the Financial Services Sector.

We value diversity in its broadest sense which we know makes us stronger as a business and invites all colleagues to bring their whole selves to work. Our Diversity and Inclusion Strategy is central to our purpose and shows up in how we work every day.

Driving sustainability is a key strategic priority for us. We’d proud to have achieved the highest level in the Northern Ireland Environmental Benchmarking Survey by Business in the Community (BITC) for the seventh consecutive year.

We’re passionate about giving back to the communities in which we live and work. There are lots of ways you can get involved, such as fundraising for our charity partner (Include Youth), visiting schools to teach young people about money and budgeting, volunteering with a local food bank, planting trees, and so much more.

So, if you share our values and enthusiasm and all of what we stand for resonates with you, then you will find a home at Danske Bank!

Your benefits:

There’s much more to working at Danske Bank than just a salary but for this role we are offering a competitive salary.

We want to be a workplace in which our colleagues can succeed and feel empowered through all stages of their career and life. We also offer an attractive range of flexible benefits centred on wellness, financial, psychological, physical and social. Everyone’s circumstances are different, and our benefits can be tailored to your needs. For example, if you want to buy more holidays or need to avail of medical treatment, then we have a range of benefits for you. And if you want to make your money go further, our Danske Discounts offering is just for you. With non-stop discounts, this is the perfect perk for all colleagues. If the gym is of interest to you can avail of savings on gym membership.

WHAT DOES THE ROLE LOOK LIKE?

As an AI Solutions Engineer reporting to the Data and Analytics Delivery Manager and working with Data Scientists in both Danske Bank UK and Europe, you'll be a driving force in revolutionising our AI initiatives.

You will innovate and deploy leading-edge solutions on platforms like MS Azure and AWS, working on knowledge assistants and agents, leveraging the OpenAI and anthropic models, and contributing to proof-of-concept projects that will shape our ecosystem's future. You'll work on robust AI applications, ensuring seamless integration with CI/CD pipelines, mastering cloud infrastructure by blending AWS with non-AWS solutions, and tackling financial services industry challenges head-on.

You will also collaborate with cross functional teams, including AI teams within the wider Danske Bank organisation, to utilise the pre-built infrastructure, driving impactful and dynamic AI projects that deliver bespoke solutions, advancing our strategic goals.

What You’ll Do

Including but not limited to:

• Understand organisational and financial services challenges and spearhead how integrating AI capabilities can help lead to successful solutions.
• Deliver robust software engineering solutions that meet business requirements and enhance system performance.
• Providing training and mentorship to junior team members and other departments to build AI literacy and capabilities within the organisation.
• Display strong communication skills by liaising with data scientists, data engineers, and architects.
• Utilise productivity and organisational skills through timely completion and accuracy of process documentation.
• Design and implement cloud-based solutions, with a focus on deploying AI agents and knowledge bots within the AWS and Microsoft technology stack.
• Display strong stakeholder management and influence through consistent collaboration, to understand their needs and translate these into technical requirements for AI solutions.
• Implement monitoring systems to track performance of AI models in production and perform regular maintenance to ensure reliability and accuracy.
• Ensuring AI solutions adhere to ethical guidelines and best practices, including fairness, transparency, and accountability.
• Maintain thorough documentation of AI projects and provide regular reports on progress, challenges, and outcomes to relevant stakeholders.
• Ensure projects are delivered at pace, aligning with the bank's strategic objectives, demonstrating agility and problem-solving skills to overcome challenges.
  
  

WHAT SKILLS AND EXPERIENCE WILL YOU NEED?

Essential

• Proven ability to implement infrastructure and models that support key business deliveries and objectives.
• Ability to adapt to new or emerging technologies and methodologies, demonstrated through ongoing professional development and training.
• Ability to produce complete and accurate documentation of processes, evaluated through reviews and usage metrics.
• Ability to foster an environment of continuous improvement, contributing to innovative solutions and initiatives within AI practices aligned to business goals.
• Experience in enhancing AI model accuracy, efficiency and predictive capabilities, with demonstrable performance metrics.
  
  

Preferred

• Bachelor’s degree in Computer Science or Software Engineering.
• Experience deploying AI within AWS and MS Azure.
• Experience using Docker, Airflow and Openshift.
• Cloud Certification.
• Data science model review, code refactoring, model optimization, containerisation, deployment, versioning, monitoring of model quality and non-functional requirements.
  
  

How We Work

Our belief is that we are “Better when Together” and want to balance the benefits of teaming up in person with flexible working where possible. We will be supportive and flexible to your circumstances, so for roles that offer a hybrid option we ask colleagues to attend their base location a minimum of 3 days a week so they can connect, collaborate and learn together. The other 2 days can be worked either from home or another bank location. Some of our roles are customer facing which means that it’s really important to be able to work with customers face to face and hybrid working isn’t appropriate.

If this sounds good to you, we’d love to hear from you. Apply by uploading your CV ensuring you have included enough detail to clearly demonstrate how you meet our criteria.

Good luck!

If you have a disability, long term health condition or additional need that requires accommodation or adjustments during any stage of the recruitment process, please advise us of this on your CV & a member of the team will be in touch to discuss!

Each one of us is different, and at Danske Bank we value and respect individual differences. Danske Bank is proud to be an equal opportunity workplace. That means that, as a committed equal opportunities employer, we welcome applications from all suitably qualified candidates regardless of (but not limited to); gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression and cognitive diversity.