Clinical Field Engineer - #1698155

Uniphar – Who we are

With 3,000+ employees across Ireland, the UK, Europe, MENA, and the U.S., Uniphar partners with 200+ top pharmaco-medical manufacturers, delivering specialised, tech-enabled solutions through its three divisions: Medtech, Supply Chain & Retail, and Pharma.

This opportunity sits within Uniphar Medtech, a dedicated division focused on delivering innovative medical technologies and solutions.

The Role:

Clinical Field Engineer, working primarily in the Ulster region, carrying our routine maintenance, repair and installation of devices on customer sites and in workshop.

Located in Belfast covering primarily the Ulster region, however on occasions there will be a requirement to travel countrywide.

Key Responsibilities:

• Install, commission and repair a wide range of medical devices in designated hospitals and health care facilities.
• Provide first level customer training and clinical support on equipment.
• The equipment range includes, but is not be limited to, Patient Physiological Monitors, Defibrillators, ECG Recorders, Ventilators, Clinical Networks and Contrast Injectors. 
• Proactively manage customer relations with emphasis on communication with customers and customer satisfaction.
• Take part in an “out of hours” emergency call rota.

Role Requirements

Essential:

· Formal qualification in electronics / electrical engineering

· Hold a valid Working Permit if applicable

· Full Clean Driving license where required

· Good oral and written communications skills

· Good numerical skills

· General computer skills

· Good organisational skills

· Good understanding of health and safety issues

· Team player be able to interact with all staff

· Good attention to detail

· Good process development and problem-solving skills

Desirable:

· Previous experience in a customer facing support role.

· Demonstrable aptitude for IT and networking would be an advantage.

Please note we cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland.

Cardiac Services

Cardiac Services was founded in 1968. It is at the forefront of supplying and supporting diagnostic and measurement equipment in Ireland and the UK with specific focus on ICU, Coronary Care, Theatre and Maternity. The business comprises a number of Divisions with Therapeutics & Simulation Solutions supplying Hospitals, EMS, GPs, Universities and B2B with a wide range of diagnostic and therapeutic equipment and supplies from ventilators, defibrillators, ECG machines, Training and Resuscitation equipment.

The Hospital Division is mainly focused on Patient Monitoring, Resuscitation and Cardiology, Surgical Scopes, Clinical Information Systems and Fetal monitoring with the business concentrated in the acute areas of Hospitals i.e., intensive care, operating departments, coronary care units, emergency departments, cardiology investigations, resuscitation, neonatal intensive care, and labour wards. The Service & Education Division provides a comprehensive equipment repair service as well as offering a range of training courses. Business website: http://www.cardiac-services.com

Cardiac Services is a business within the Medtech Division of Uniphar Group.