General Manager Freight Forwarding - #979524

Brook Street

Date: 2 weeks ago
City: Belfast
Contract type: Full time
Work schedule: Full day
Brook Street

A fantastic opportunity has arisen for a person to join our client in Belfast who specialises in International Ocean Freight Services along with general Freight Forwarding activities.

Our client has become one of the most successful International Ocean Freight providers in Northern Ireland and they are looking to hire a General Manager

The candidate hired for this role will be responsible for the overall delivery and quality of the businesses services whilst ensuring the customer experience is of the highest level.

Our client is looking for a driven and ambitious individual that will bring a positive and friendly attitude to daily operations and assist in the growth of the business.

You will have a strong working knowledge of the Northern Ireland market as well as a strong understanding of the Freight Forwarding sector. A day-to-day hands-on approach is needed.

Duties Include:

Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are always followed.
Management of Import/Export Team
Setting & Monitoring KPIs and completing Management reporting
Providing guidance to and support managers and staff members as required.
Monitoring Customer Service Satisfaction

Criteria/ Experience Required

Planning and forecasting.
Effective decision making.
Freight Forwarding knowledge & experience of Deep-Sea Ocean Freight (Exports & Imports)
Good communication and negotiation skills.
Effective management and delegation skills
Confident communicator with the ability to lead and manage teams
Some Customs knowledge would be desirable


Salary- Negotiable but subject to experience.
Private Medical Cover
Car allowance
Group pension scheme.

If interested, please send CV to Colleen Farquharson via the apply link

Brook Street (UK) Limited is an equal opportunities employer.

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