Admin Officer - #976246

Recruit NI

Date: 2 weeks ago
City: Belfast
Contract type: Full time
Work schedule: Full day
Recruit NI

Our client, based in Belfast is looking for an Admin Officers to join their team

Job Description:

- Working within Department for Communities in the Northern Ireland Civil Service, this role will deliver services for vulnerable customers who are based in Great Britain and who are seeking assistance with Budgeting Loans.? Full training will be provided.? The role will primarily involve telephony and there will also be an element of claims processing. Main duties and essential skills may include, while not limited to:

• Effective call handling and excellent customer service skills;

• Good verbal and written communication skills;

• Ability to build rapport with colleagues and customers;

• Ability to work within and contribute to a team environment;

• Ability to work accurately within specific deadlines and to achieve relevant targets;

• Basic IT skills / computer literacy with an aptitude for learning new systems;

• Organised with good time management skills;

• Excellent interpersonal skills;

• Excellent work ethic with a desire to personally develop; and

• Excellent attendance and time keeping.

These roles are full-time, office based.? Working from home may become available in the future.

Essential Criteria:

- 5 GCSEs Including Maths and English (certificate proof)

- Excellent IT skills, including use of Microsoft Word and Excel

- Good communication skills

- Ability to use own initiative


- £11.99ph (weekly)


- Castle Court Service Centre, Royal Ave, Belfast, BT1 1DF

Start Date:

- Thur 8th Feb 2024

Length Of Assignment:

- 51 weeks, with possibility of extension

Work Pattern:

- 37hr per week, Various 8hr shift patterns required between the hours of 8.00am and 8.00pm Monday to Friday. One Saturday in four is also required, working 9.00am to 5.00pm.

Please send your CV via the link or email

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