Operations Support - Belfast (31.5k + car + hybrid)(Coffee) - #969435

Recruit NI

Date: 3 weeks ago
City: Belfast
Contract type: Full time
Work schedule: Full day
Recruit NI

VANRATH have partnered with one of the Ireland's leading retail partners, servicing over 1000 stores, warehouses and offices.

The client is seeking to add to the Operational Support team. Your role is to oversee the successful installation of automated coffee machines with third-party agencies, manage asset tracking, communicate installation plans, report on assets and plan versus target by store brand, and manage machine configurations for stock management.


£31,500 + 5% Bonus + Company Car

Hybrid working available


Installation planning, Asset Management & Operational Excellence

  • Coordinate and manage the installation of automated coffee machines into Store with third-party agencies in various locations, ensuring timely and efficient setup

  • Maintain a comprehensive asset tracking system to monitor the location, status, and performance of coffee machines across each of the sub stores

  • Effectively communicate installation plans, timelines, and requirements to internal teams, third-party agencies, and store managers to ensure a smooth installation process

  • Supporting relevant staff in store on the delivery of our automated ordering and training requirements on the ground – during and post roll out. This is a hands on role in store and will encompass, removing stock and cups from the old dock and re-merchandising the new dock on completion of install

  • Working in conjunction with the wider Sales team to support store refresh plans and new store opening deadlines

Stock & Ordering

  • Ensuring Frank & Honest consumables are managed in a satisfactory way in store – including the monitoring and correct use of all consumables associated with the brand

  • Working closely with the relevant store personnel in relation to day-to-day stock management and automated ordering for the store

  • Communicating with stores on delivery days and cut off times for ordering via AOP

  • Implementing in-store excellence for weekly stock take on all coffee consumables

  • Ensure best practice waste management behaviours are implemented in store

Roll Out Support

  • Support the Brand Support Manager and MNI team in coordinating the sign-up process of all F&H agreements

  • Liaising with F&H Brand Support Manager, financial analyst on weekly basis highlighting any ongoing issues and roll-out plans

  • Replenishment of point of sale and other tools required to facilitate installs

  • Provide on-site support for all F&H installations across Northern Ireland

  • Manage machine configurations to optimise stock management, including ensuring the right mix of coffee machine models in each store

  • Complete all Administration for asset management post install

  • Audit Coffee Excellence standards in store at times when installations allow


  • Full driving licence (ESSENTIAL)

  • 1-3 years relevant experience in an equipment planning environment – particularly within the retail, foodservice and/or coffee sectors

  • High-level knowledge of Word and Excel

  • Ability to communicate effectively with 3rd Party technical teams and interpret data driven insights for stock control & forecasting


  • Proven track record in a multi-site retail environment and/or experience in supporting independent retailers

  • Experience in similar role

  • Accounts Management / Sales Experience

  • Passion for Coffee

  • Knowledge of coffee bean to cup equipment

  • Barista background

  • Experience: Previous experience in project management, asset management, or a similar role, preferably in the context of food service equipment

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