Sales Consultant - #2189478

Sales Consultant | Luxury Retail | Up to £30,000 | Full Time

Are you passionate about delivering exceptional customer experiences and building lasting client relationships?

We're looking for Full-time customer-focused Sales Consultants to join our premium retail team in Belfast. This is an exciting opportunity for individuals who thrive in a consultative sales environment, enjoy building genuine relationships, and take pride in delivering outstanding service.

Working as part of a knowledgeable and supportive team, you'll play a key role in creating memorable customer experiences, developing your product expertise, and building a loyal client base.

The Role

As a Sales Consultant, you'll be responsible for delivering a personalised customer journey both in-store and remotely. You'll develop long-term client relationships, identify opportunities to drive sales, and contribute to the overall success of the store while maintaining the highest standards of professionalism and presentation.

Key Responsibilities

• Deliver an exceptional customer experience at every stage of the client journey.

• Build and maintain strong, long-term relationships with new and existing clients.

• Develop expert product knowledge and confidently guide customers through their purchasing decisions.

• Achieve individual sales, service and client development objectives.

• Identify opportunities to generate repeat business and grow your personal client base.

• Use CRM systems effectively to manage customer relationships and sales opportunities.

• Conduct appointments both in-store and through telephone, email and video consultations.

• Maintain excellent standards of visual presentation, stock care and operational excellence.

• Stay informed on product developments, industry trends and competitor activity.

• Work collaboratively with colleagues to achieve team and store objectives.

About You

We're looking for someone who:

• Has experience in a retail, sales or customer-facing environment.

• Is passionate about delivering exceptional customer service.

• Enjoys building genuine relationships and creating loyal customers.

• Has strong communication and interpersonal skills.

• Is commercially aware and motivated by achieving targets.

• Is confident using technology and CRM systems.

• Takes a proactive and positive approach to their work.

• Is eager to learn and develop their product knowledge.

Desirable Experience

• Experience within premium, luxury or high-value retail.

• Experience working towards sales targets and KPIs.

• Previous CRM experience.

• Experience with appointment-based or consultative selling.

• Experience communicating with customers through multiple channels, including phone, email and video.

• An interest in premium products, craftsmanship or luxury retail.

What We Offer

• Competitive salary plus bonus potential.

• Comprehensive training and ongoing development.

• Opportunity to build long-term client relationships.

• A supportive and collaborative team environment.

• Career progression opportunities within a growing business.

• Generous employee benefits package.

Apply Now

If you're passionate about people, thrive in a customer-focused environment and are looking for your next opportunity in Belfast, we'd love to hear from you.

Apply today and take the next step in your retail career.

BH37868