EMEA Network Engineer - AI Ops_Intern - #1799438

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Global Services AIOps Placement

Why Ciena?

• We’re a company rooted in people—seeking to create a vibrant and inclusive environment, where everyone feels they can belong. 
• Accelerate your career path by gaining hands-on experience and exposure to the latest technology. Our interns and graduates work on real projects in real time in world class labs. Be a part of tomorrow’s future – today.
• Mentoring. Networking. Leadership Opportunities. We recognize that the learning doesn’t stop when you leave university - we champion a collaborative team environment for development and provide the tools to achieve success.
• We are big proponents of life-work integration. Our people make a big difference at Ciena, but we want to shine light on their differences outside of working hours too. CienaCares supports non-profit causes important to employees by matching employee financial contributions and dedicating time for volunteering.
  
  

The Opportunity

• 10 month work term: August - June
  
  

How You Will Contribute

This role will report to the leader of the EMEA Service Delivery Leader.  This team delivers network engineering & training services for Ciena’s customer’s as well as deployment support for our internal project management and leadership teams. 

Ciena’s Service Delivery team aim to be the best-in-class system integrator in our industry. AI is of critical importance to this objective, and we are evolving traditional Network Engineering workflows to incorporate AI enhancements reliably and efficiently. As a Placement Student, working as a AI software developer, you can expect to gain valuable hands-on experience and exposure to the development of these AI enhanced workflows.

Additionally, working in the Network Engineering Service Delivery team you will develop a solid understanding of the Network Infrastructure that provides the low latency, high performance demands of AI workloads. Ciena plays a key role in building the Network Infrastructure required for our customer’s AI workloads

Here Are Some Potential Expectations

AI: During this placement our team will be building our own Large Language Model, training that model using our existing datasets and correcting with our vast Network Engineering experience. This is an exciting time, where you can be part of the decision making regarding how AI gets incorporated into our traditional network engineering workflows.

You will have the chance to learn about the latest network infrastructure, protocols, and technologies. As a networking vendor, Ciena are at the cutting edge of new technologies in the optical, Routing and Switching markets. This may include understanding Photonics, routing, switching, network security, and troubleshooting techniques.

Assisting Network Engineers: You will work closely with experienced network engineers on real-world projects. Your tasks may involve assisting with network design, configuration and implementation support, however with a primary focus on the DevOps aspects.

Troubleshooting and Problem Solving: You could have the opportunity to identify and resolve network issues. This could involve analyzing network performance, diagnosing problems, and implementing solutions.

Collaboration: You will collaborate with cross-functional teams, such as Project Managers, system engineers, and solution architects. This will help you understand how network engineering fits into the broader Ciena ecosystem.

Documentation and Reporting: You may be responsible for documenting network configurations, creating reports, and updating network diagrams. This will help you develop skills in documentation and communication.

Professional Development: You will have the chance to attend training sessions, workshops, and networking events. These opportunities can enhance your technical skills and provide insights into the industry.

Ciena is a global company providing the opportunity for travel. This role is focused in EMEA and opportunity to travel and work in Paris, London and other important European cities may be accommodated. Additional travel beyond EMEA may also be accommodated, depending on the requirements to collaborate with global experts and customers.

By demonstrating a strong work ethic, a willingness to learn, and a positive attitude, you can make valuable contributions to the role of a Placement AI Operations Software Engineer.

What Does Ciena Expect of You?

• A sense of urgency – what’s important to the customer is equally important to you.  You make getting things done a priority.
• Integrity – you hold yourself to the highest level of personal and professional standards of conduct.
• A commitment to innovation – you continually seek to learn, understand new technologies and ever-changing market conditions, and endeavour to apply that knowledge to Ciena’s advantage.
• You embrace change – thriving in a diverse environment of ever-changing priorities and sometimes stressful situations.
• The flexibility to work independently with minimal supervision as well as part of a broader team.
  
  

The Must Haves

• Working towards completion of Bachelor’s degree in business or technical program
• Foundational knowledge of DevOps including Jira, Github, python, jinja, ansible, Linux
• Demonstrates proficiency in working with others
  
  

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.