Senior Operations Manager - Pensions - #1776334
undisclosed
Senior Operations Manager – PensionsLeeds (3x days per week on site) Full Time £ Competitive Salary Our client is currently searching for a Senior Operations Manager to join their team within their Pensions space. This role has the responsibility and oversight for the Pensions Operations function consisting of a range of operational reams that own the operational processes which support our clients Pensions product.
Responsibilities: Provide oversight of the Pensions Operations function, overall responsibility for the leadership, strategic direction and operating results of the Pensions Operations teams
Lead and drive strategic plans, change initiatives and operational improvements for sustained excellence Build and lead the management team within the pensions function whilst developing a culture within the team that supports continuous service improvement
Manage operational efficiency, including FTE budgeting, key metrics analysis and process automation
Develop relationships with internal and external stakeholders to ensure smooth operations and decision-making Lead the Pensions Operations teams in delivering excellent customer service and ensuring adherence to regulatory principles
Maintain the first line of defence by operating risk controls assigned to the individual Build and maintain up to date knowledge of pensions and tax regulations and ensure that this is filtered across the team Knowledge / Experience Required: Extensive knowledge of Pensions operations and the Pension industry more broadly
Deep knowledge and understanding of relevant regulatory, compliance and control requirements, including CASS, in order to manage Regulatory, Financial and Reputational risk Strong people management / leadership skills – track record of leading and developing high performing operational teams Pro-active and responsive in assessing operational needs and developing solutions to meet these needs Ability to analyse / translate regulatory information and deliver / embed this into operational processes and future plans Management of complex processes in a regulated environment
Strong stakeholder engagement and management skills If you are interested in this position, please do not hesitate to apply. Please note that in the event of a high volume of applications, we will only be able to reach out to successful applicants in the first instance.
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