Junior Service Desk Analyst - #1763521
Community Options, Inc.
Date: 14 hours ago
City: Belfast
Contract type: Full time
Work schedule: Full day
Description
About System C
At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.
What will I be doing?
Our Service Desk team directly supports our customers with the product suite we provide and are responsible for analysing, triaging and where possible resolving issues they face. Service Desk Analysts utilise a unique blend of technical and customer facing abilities and we will focus on building both skillsets in the successful candidates.
Role
In this role, internally known as an Associate Service Desk Analyst, you will be placed on a structured 2-year training programme that includes:
To be considered for this position you’ll need to:
About System C
At System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.
What will I be doing?
Our Service Desk team directly supports our customers with the product suite we provide and are responsible for analysing, triaging and where possible resolving issues they face. Service Desk Analysts utilise a unique blend of technical and customer facing abilities and we will focus on building both skillsets in the successful candidates.
Role
In this role, internally known as an Associate Service Desk Analyst, you will be placed on a structured 2-year training programme that includes:
- Developing soft skills.
- Expanding your technical ability.
- Teaching you the intricacies of our various products.
To be considered for this position you’ll need to:
- Demonstrate good communication skills.
- Have a keen technical/IT-related interest.
- Display a willingness to learn and develop.
- Be a great team player.
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