Mortgage Administrator / Enquiry Consultant (Belfast Metropolitan Area) - #1762707
The Mortgage Clinic
Date: 22 hours ago
City: Belfast
Contract type: Full time
Work schedule: Full day
The Mortgage Clinic www.themortgageclinicuk.co.uk is currently seeking an experienced Mortgage Administrator / Enquiry Consultant to work in their busy offices in East Belfast & Lisburn Road Belfast, Co Antrim
The Job :
In your new role you will provide our customers with an excellent customer journey. You will be dealing with customer enquiries from all sources, converting these into appointments for the team of Mortgage Advisers, and working closely in a support role with the mortgage advisers assisting them with mortgage applications and communication with customers, banks and building societies, estate agents, and solicitors
This is a developmental role which puts you on a pathway to become a Trainee Independent Mortgage Adviser inside two years. The Mortgage Enquiry Consultant role builds the foundations to start professional mortgage advice qualifications, and a long term career in financial services
You will have the following experience/skills:
Excellent sales/customer service experience
A proven track record of working in a busy mortgage administration or banking customer service role
Good knowledge of mortgages
Outstanding telephone manner and Excellent written communication skills
Excellent organisation and prioritisation skills in order to handle multiple tasks, stay focused under pressure and work to tight deadlines
Excellent attention to detail and accuracy of work
Confident in having challenging conversations
Proficient in the use of Microsoft Packages including Excel, Outlook and Word
To be successful you’ll also need to be a positive, friendly, multitasker who is able to work independently, and as part of a team
Essential Criteria
A minimum of 4 years sales/customer service experience or banking customer service experience plus a Minimum 5 GCSEs or equivalent at grade C and above, must include Mathematics and English
Salary & Benefits
£24,000 - £26,000 per annum
Hours of Work: To be discussed at Interview
Paid Monthly
Pension
Holiday Pay
Contact Details & Deadline
To be considered for this position, please forward your CV to Helmut Elstner at The Mortgage Clinic Belfast *************@themortgageclinicuk.co.uk
For further information on this opportunity please contact Helmut at The Mortgage Clinic Belfast on 028 9560 9410 , however you must send your CV first to allow us to assess your suitability
The Mortgage Clinic Belfast believes excellent and professional customer service is paramount, and our mission is to deliver expert advice to those that need it the most, so borrowing on property seems as stress free as possible! We support clients at all levels, from first-time buyers to experienced investors
YOUR DETAILS WILL BE TREATED IN A CONFIDENTIAL MANNER WITH THE MORTGAGE CLINIC BELFAST
ONLY APPLICANTS MEETING THE CRITERIA WILL BE CONTACTED
Job Types: Full-time, Permanent
The Job :
In your new role you will provide our customers with an excellent customer journey. You will be dealing with customer enquiries from all sources, converting these into appointments for the team of Mortgage Advisers, and working closely in a support role with the mortgage advisers assisting them with mortgage applications and communication with customers, banks and building societies, estate agents, and solicitors
This is a developmental role which puts you on a pathway to become a Trainee Independent Mortgage Adviser inside two years. The Mortgage Enquiry Consultant role builds the foundations to start professional mortgage advice qualifications, and a long term career in financial services
You will have the following experience/skills:
Excellent sales/customer service experience
A proven track record of working in a busy mortgage administration or banking customer service role
Good knowledge of mortgages
Outstanding telephone manner and Excellent written communication skills
Excellent organisation and prioritisation skills in order to handle multiple tasks, stay focused under pressure and work to tight deadlines
Excellent attention to detail and accuracy of work
Confident in having challenging conversations
Proficient in the use of Microsoft Packages including Excel, Outlook and Word
To be successful you’ll also need to be a positive, friendly, multitasker who is able to work independently, and as part of a team
Essential Criteria
A minimum of 4 years sales/customer service experience or banking customer service experience plus a Minimum 5 GCSEs or equivalent at grade C and above, must include Mathematics and English
Salary & Benefits
£24,000 - £26,000 per annum
Hours of Work: To be discussed at Interview
Paid Monthly
Pension
Holiday Pay
Contact Details & Deadline
To be considered for this position, please forward your CV to Helmut Elstner at The Mortgage Clinic Belfast *************@themortgageclinicuk.co.uk
For further information on this opportunity please contact Helmut at The Mortgage Clinic Belfast on 028 9560 9410 , however you must send your CV first to allow us to assess your suitability
The Mortgage Clinic Belfast believes excellent and professional customer service is paramount, and our mission is to deliver expert advice to those that need it the most, so borrowing on property seems as stress free as possible! We support clients at all levels, from first-time buyers to experienced investors
YOUR DETAILS WILL BE TREATED IN A CONFIDENTIAL MANNER WITH THE MORTGAGE CLINIC BELFAST
ONLY APPLICANTS MEETING THE CRITERIA WILL BE CONTACTED
Job Types: Full-time, Permanent
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