Technical Account Manager - #1762700
CD Recruitment
Location: Remote, UKSalary: Up to £80kA leading cybersecurity company with a global presence and a $25B+ addressable market. With widespread recognition as a market leader, they are continuing their expansion and now growing their team across the UK.The RoleWe’re looking for a French-speaking Technical Account Manager (TAM) to support and grow strategic enterprise accounts across the UK and French-speaking regions. You’ll be the technical point of contact post-sale, helping customers fully adopt and optimise the platform while building long-term relationships and ensuring continued value from the solution.
Key Responsibilities:Own the technical relationship with enterprise clients, ensuring successful onboarding and ongoing platform adoption. Act as a trusted advisor, providing guidance on best practices, technical architecture, and security policy optimisation. Collaborate with internal teams - including Sales, Product, and Support - to advocate for your customers’ needs.
Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What
Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving successful onboarding, adoption, and technical alignment.
You’re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You’ll Bring:3+ years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.)Strong background in networking, cloud technologies, and enterprise infrastructureExcellent communication and interpersonal skills - fluent in both French and EnglishAbility to work cross-functionally and build deep relationships with both technical and business stakeholdersA proactive, customer-first mindset and a passion for helping enterprise clients succeedNote: Due to high volumes of applicants, only shortlisted candidates will be contacted within 7 days.
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