Senior User Experience Designer - Citi - #1752115

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

The overall objective of this role is to contribute to the continuous development and improvement of a strategic data application within the ISG Data Solutions group. By joining the Exceptions Master Central (XMC) team you will work with the latest technologies and interact with stakeholders from across the bank enabling Citi to succeed in delivering value for our clients, while playing a key role in our data governance and data quality strategy.

In this role you will work on a best in class system that acts as the strategic source for client reference data across the enterprise, enhancing it's capabilities and data in line with business and regulatory requirements. XMC provides a suite of services across our product offering, including data analytics, automated reporting solutions, dashboarding, rules based decision engines, workflow ticketing, database management and data governance tooling with a primary focus on user experience and outcome based delivery.

Are you a UX Designer passionate about new technologies, simplifying complex data, and creating intuitive digital experiences? We're looking for an experienced UX Designer to join our team and help transform how users interact with data and tools across our platforms. You'll work in a fast-paced, innovative environment alongside a collaborative team of product managers, analysts, and engineers.

This role sits at the intersection of user-centred design and cutting-edge data solutions, offering the opportunity to lead design efforts that drive impact across the organization.

Responsibilities:

• Collaborate with product managers, analysts, developers, and stakeholders to create industry-leading user experiences from concept through execution.
• Design seamless, visually engaging interfaces that reflect brand standards and offer a consistent user experience across platforms.
• Develop wireframes, prototypes, and high-fidelity designs that balance usability, accessibility, and aesthetic appeal.
• Conduct UX research including user interviews, surveys, and data analysis to inform design decisions and refine user personas and journey maps.
• Facilitate usability testing and incorporate feedback into iterative design improvements.
• Contribute to and help evolve design systems and UI guidelines to maintain consistency across platforms.
• Present design concepts and user flows to stakeholders, articulating your rationale and how your designs support both user needs and business goals.
• Stay current with UX trends, emerging technologies, and industry best practices to continuously improve the quality of our interfaces.
• Partner with engineering teams to ensure design intent is implemented accurately and efficiently.
• Support efforts such as feasibility assessments, IT planning, testing, and implementation for user-facing applications.
• Consult with cross-functional teams to recommend advanced design and technology solutions and optimize the end-user experience.
• Support and mentor junior designers or analysts; serve as a subject matter expert (SME) for UX practices and tools.
  
  
  

Required Experience/ Skills:

• Strong UX/UI design experience with a consistent track record of growth and impact.
• Strong portfolio showcasing end-to-end design process across multiple projects.
• Proficiency in tools such as Figma and Adobe Creative Suite (Photoshop, Illustrator).
• Experience working collaboratively in cross-functional teams, particularly with developers during implementation.
• Ability to work independently, prioritize tasks, and manage time in a dynamic, fast-paced environment.
• Strong analytical skills and a systems-thinking mindset.
• Excellent communication and stakeholder presentation skills.
• Hands-on experience with common project management tools and Agile workflows.
• Able to balance user needs with business objectives and technical constraints.
• Familiarity with Sketch and shared libraries.
• Background in form-heavy UI design and data capture workflows.
• Experience managing UX projects from concept to completion.
  
  
  

Education:

• BBachelor's degree in design (e.g. Interaction, Visual Communication), HCI, Computer Science, or a related field - or equivalent practical experience or equivalent experience
  
  
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Technology ------------------------------------------------------

Job Family:

Technology Product Management ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Most Relevant Skills

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Other Relevant Skills

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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