Customer Account Executive - #1742556

Company Description

Radius Group are one of the UK’s most successful companies currently employing over 2800 people through 52 Global offices and are currently active in 19 Countries.

Radius Vehicle Solutions Ireland help businesses source, fund, maintain and administer their vehicle fleet. The company currently have 3800 vehicles on their fleet with over 70 employees operating within 3 officers in Ireland with the head office based in Dunmurry, Belfast.

The successful candidate will be based in the Dunmurry office and will be responsible for providing high quality sales and administration support, assisting the Radius Sales team to achieve their targets through collating pricing and quotations on various systems, preparing specific presentations for different sales opportunities, managing data input to bespoke CRM system, promoting the company and product offering via various social media channels, assisting new and existing customers with fleet reports from bespoke fleet system and arranging regular follow up meetings. In addition, the role will also require general administration duties across different departments and locations when required.

Job Description

• Collating pricing information and completing vehicle leasing quotations, sending details to Customers and assisting with any subsequent enquiries.
• Recording new sales information and updating CRM System on customer opportunities and interaction
• Completing new vehicle orders forms and tracking delivery updates for customers.
• Arranging customer sign ups ahead of delivery and arranging delivery logistics for new vehicles.
• Assisting with managing Social media channels and ensuring regular output on various topics and functions
• Taking ownership and accountability for administration including ensuring the maintenance of correct client records on internal system.
• Assisting with customer reports ensuring customers are kept up to date with their fleet records and arranging follow ups for regular information
• Helping to arrange customer events including event set up and invitation managing.
• Other ad-hoc tasks as required.
  

Qualifications

• Experience in a customer facing role
• Minimum of 5 GCSE’s to include Math’s and English at grade C or above (or equivalent);
• Demonstrate excellent written and oral communication skills;
• Excellent telephone manner;
• Ability to work as part of a team;
• Proficient in Microsoft packages;
• Good organisational skills and ability to work on a variety of tasks while maintaining accuracy and attention to detail;
• Flexible attitude to work;
• Eligibility to work in UK.
• Clean Driving licence as role may entail driving duties as and when required.
  
  

Additional Information

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.

• Base Salary up to £28,000 depending on experience
• 22 Days annual leave
• Excellent training and coaching
• Opportunities for ongoing development and progression
• Life assurance
  
  

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note To Recruitment Agencies

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.