Field Technical Specialist - #1734857

Location: Northern Ireland, Field-based role (Regular travel required)

Working hours: Full time 37.5 hours per week (Mon to Fri plus on call required)

Salary: Excellent basic salary plus bonus and Vodafone benefits

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join Vodafone Business Security Enhanced (VBSE) and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

What You’ll Do

As a Field Technical Specialist, within a Network Engineering team you will be accountable within the Northern Ireland region to support liaising with customer, creating accurate requirements for subsequent installation, commissioning, and handover of new services to Operations. You will also undertake 24/7 fault cover (when on call) for multiple network types (IP/DWDM), which provide service to Government Customers.

You will also:

• Undertake surveys, installation, commissioning and testing on Customer & Vodafone network sites, to current VBSE specifications and provide on call 24/7 fault cover as part of a rota for Northern Ireland
• Support managed services delivery and in particular take responsibility as lead Field technical specialist for all services across customer and network sites within geographical area of operation
• Interpret complex designs and own the requirement to survey/install managed services
• Collaborate with Sell, Build, Run operations to ensure all aspects of equipment installation, commissioning and testing are fully supported.
• Build and maintain relationships with key customer sites and provide a professional interface to Customers, suppliers and Vodafone colleagues.
  
  
  

Who You Are

• Experienced in IP & DWDM networks in a Telecoms Provider environment and be flexible to adapt to wider service delivery requirements
• In depth experience in IP/Data/Transmission related field
• Experience in Cisco/Ciena/Juniper configuration to install and commission IP and Optical platforms
• Able effectively use Telecoms test equipment that is relevant to support the roles duties.
• Ability to work unsupervised for extended periods, setting own goals, priorities and responsibilities
• Excellent written and verbal communication skills
  
  
  

Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.

What We Offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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