Room Maker - #1727278

room2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.

What’s In It For You

We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
• Competitive salary and discretionary bonus scheme
• Pension scheme
• Loyalty rewards and referral bonuses
• Company sick pay scheme
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• Additional annual leave with length of service
• Cycle to work scheme use of gym facilities in our hotels
• Access to activity workshops we host for our guests and the community
• Employee Assistance Programme for you and your immediate family
• Regular social activities including monthly people & planet focused engagement activities
• Personal development programmes and opportunities to grow as we do
  
  

Key Responsibilities

As a Room Maker, it’s your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. As our Room Maker, you will know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.

People

Your Role Will Involve

• Changing towels, bed linen, vacuuming, buffing, mopping
• General cleaning of all rooms in the apartments
• Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
• Checking apartments to ensure everything is in working order
• Carry out full inventory checks of apartments and replace any missing items
• A good understanding of COSHH
• Previous housekeeping experience is essential
• A good command of English
• Be well-presented and tidy
• Excellent communication skills to be able to deal with guests and customers
• Outstanding attention to detail
  
  

Places

• Have a keen eye on what is happening in our community
• Always keep an eye out for new business opportunities
  
  

Planet

• Help with the continued effort to deliver zero waste
• Follow all company policies on recycling
• Attend and contribute to our Team Planet events
  
  

Direct Reports

• No Direct Reports
  
  

This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.

Skills

housekeeping

Cleaning

Hospitality