Senior Human Resources Advisor - #1723520

Macklin Care Homes is recruiting for a Senior HR Advisor who will play a critical role in supporting the Group HR Manager to deliver a proactive and high-impact HR function across a diverse group of businesses within the care and hospitality sectors. This position provides expert advice and operational HR support across the employee lifecycle, ensuring HR policies and practices are consistently applied and aligned with organisational values and commercial objectives. The successful candidate will also provide insight on all aspects of people management, with a focus on strategic impact and change leadership.

The role will be based at Group Head Office (Hybrid), with regular travel to care homes and hospitality sites across Northern Ireland as required, based on business needs.

Key Responsibilities:

Operational HR Support

• Act as the first point of contact for managers across multiple care homes and hospitality sites on complex HR matters, including disciplinary, grievance, absence, and performance management.




• Provide expert guidance and coaching to line managers to build confidence and capability in managing people effectively.




• Note taking for more complex investigations and supporting formal HR processes, ensuring fairness, consistency, and legal compliance.




• Oversee and continuously improve induction and exit processes across the group.

Employee Relations & Compliance

• Manage employee relations caseloads with a focus on early resolution and risk mitigation.




• Ensure full compliance with employment law, sector-specific regulations (e.g., RQIA), and internal policies.




• Support TUPE transfers, restructures, and organisational changes as needed.




• Ensure all Visa applications and documents are compliant and up to date in line with Home Office requirements.

Workforce Development

• Contribute to talent management initiatives, including succession planning and internal development pathways.




• Support training needs analysis and collaborate with the Learning & Development function to deliver impactful development opportunities.

Recruitment & Retention

• Work with site managers and the Recruitment team to support effective workforce planning, role design, and candidate selection for both care and hospitality roles.




• Assist with developing retention strategies tailored to the specific demands of frontline, shift-based environments.

HR Projects & Initiatives

• Take a lead role in HR projects, including policy updates, wellbeing initiatives, and HR systems rollouts.




• Assist in analysing HR data to identify trends and support evidence-based decision-making.




• Champion diversity, equity and inclusion across the group.

Team Support & Collaboration

• Sharing expertise and fostering collaborative working practices.




• Work closely with Payroll, Health & Safety, and Operational Management to ensure joined-up support across sites.

Key Skills and Attributes

• High level of emotional intelligence and professional integrity.




• Ability to balance empathy and business acumen in a fast-paced, people-centred environment.




• Strong organisational and time management skills.




• Comfortable managing competing priorities across diverse business units.




• Ability to work flexibly, including occasional evening/weekend availability based on operational needs.

Company benefits:

To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows:

• Collaborating with an award-winning team with family values.




• A wide variety of training is provided.




• Career development opportunities.




• Employee Assistance Programme.




• Discounted rates at Malone Hotel, Belfast.




• Health and wellbeing initiatives, including team-building initiatives.




• Free car parking.

Interviews may take place before the job advertisement closes, as and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.

In addition, we also reserve the right to enhance the criteria at the shortlisting stage.

An Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents along with the Access NI Code of Practice are available upon request by contacting the HR Department.

It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer.

Macklin Care Homes is an Equal Opportunities Employer.

We care with heart because… From the moment we opened our first Care Home in Northern Ireland over 30 years ago, we knew we could make a real difference in people’s lives. We are undeniably proud of our history and passionate about our future!

• CIPD qualified.


• Minimum 3 – 5 years’ experience in a generalist HR role, ideally in a multi-site or group environment.


• Proven experience handling complex employee relations issues and supporting line managers at all levels.


• Sound knowledge of UK employment law and HR best practices.


• Full driving licence and access to a vehicle for travel across sites.


• Excellent interpersonal, communication and influencing skills.


• Eligibility to live and work in the UK.

• HR experience in the care or hospitality sectors.


• Experience in a senior advisor or similar level role.


• Knowledge of HR systems (e.g. HRIS, e-learning platforms).


• Experience supporting change programmes or organisational development initiatives.