Frank & Honest planning and installation coordinator - #1707696

Join Our Family at Musgrave

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 140-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through iconic brands like SuperValu, Centra, Frank and Honest, and Musgrave Market Place. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

As the planning and installation coordinator for Frank & Honest coffee solutions, you will play a pivotal role in overseeing the installation and operation of automated coffee machines across Musgrave-supplied retailers throughout Northern Ireland. You’ll provide on-site training, collaborate with the Brand Support Manager, and work alongside Service Engineer Providers to ensure smooth, efficient operations and optimal consumer experiences.

Your expertise will ensure a seamless rollout of Frank & Honest coffee machines, helping to drive sales growth, operational excellence, and an outstanding consumer experience.

Key Responsibilities

Installation & Operational excellence

• Coordinate and manage the installation of automated coffee machines with third-party agencies in various locations, ensuring timely and efficient setup.
• Maintain a comprehensive database with the location, status, and performance of coffee machines across different stores.
• Communicate installation plans, timelines, and requirements to internal teams, third-party agencies, and store managers to ensure a smooth installation process
• Provide in-store training on equipment use and troubleshooting support during and after installs
• Conduct regular Coffee Excellence audits in stores and share insights to drive operational improvements.
  
  
  

Stock Management & Ordering:

• Oversee the effective management of Frank & Honest consumables and stock levels in-store, conducting regular stock takes.
• Ensure store personnel are trained on stock control by registering on the Musgrave Institute.
• Work closely with store teams to manage day-to-day stock control and automated ordering.
• Implement best practices for waste management within the stores. Full training provided.
  
  
  

Rollout Support:

• Assist the Finance and MNI sales teams with the sign-up process for all Frank & Honest agreements.
• Collaborate with the F&H Financial Analyst, providing updates on roll-out plans, changes, and budget status.
• Ensure all required point-of-sale materials and digital tools are available for installations and upgrades.
• Provide on-site support for all installations across Northern Ireland.
• Manage purchase orders through I-Procurement, ensuring smooth processing.
• Coordinate installation plans, machine relocations, removals, and pre/post-installation administration to ensure asset records are up-to-date.
  
  
  

Knowledge & Skills:

Essential Experience:

• Minimum 2 years of experience in a competitive sales environment, ideally within retail, foodservice, or the coffee sector.
• Proven experience working with third-party suppliers and technical teams.
• Expertise in stock forecasting in line with rollout plans.
• Proficiency in Microsoft Office, particularly Excel (cell formatting, formulas, data validation), and experience with Word, PowerPoint, and Teams.
• A solid track record of meeting and exceeding performance targets.
  
  
  

Essential Skills:

• Strong interpersonal and influencing abilities.
• Excellent organizational, planning, and time management skills.
• Keen attention to detail, especially in machine data accuracy.
• Methodical problem-solving skills with the ability to address both proactive and reactive business needs.
• Customer-focused approach with strong commercial awareness.
  
  
  

Why Musgrave?

• Career Development: We are committed to your professional growth, offering abundant opportunities for learning and advancement.
• Collaborative Culture: Join a passionate team where your contributions will directly impact the success of the brand.
• Innovative Environment: Work at the forefront of an innovative company focused on forward-thinking solutions.
• Community Impact: Be part of a company dedicated to making a positive difference in local communities.
• Legacy of Excellence: Join a company with a rich legacy in community engagement and innovation.
  
  
  

At Musgrave, we value diversity and are an equal opportunities employer. We encourage candidates from diverse backgrounds to apply. If you require any accommodations to perform at your best during the interview process, please don’t hesitate to let us know.

The ideal candidate will have/be: