IT Support Engineer - #1706439

MCS Group is delighted to be working with a leading retail organisation based in Belfast, a major player in their market, as they look to recruit an IT Support Engineer to strengthen their on-site and remote support function across the UK and Ireland.

This is a fantastic opportunity to join a well-established IT team where you'll play a key role in supporting infrastructure and retail systems across a wide geographic footprint.

• Provide 1st and 2nd line support, managing service desk tickets and delivering both on-site and remote assistance.




• Support Windows Server environments (2008-2019) in physical and virtualised setups.




• Troubleshoot and maintain hardware and software across multiple sites, including printers, tablets, smartphones, and peripheral devices.




• Maintain and support EPOS, eCommerce, Sage, and CCTV systems in retail environments..




• Support company applications including Microsoft 365, ERP systems, and telephony platforms.




• Carry out user administration for Office 365.

• Experience in an IT Support or End User Support role in a fast-paced environment.




• Hands-on knowledge of Windows Server (2008-2019) in both on-premise and virtual environments such as Azure or VMware.




• Familiarity with supporting Windows 10/11 devices.




• Working knowledge of Active Directory, Group Policy, and user/group management.




• An understanding of LAN/WAN networking and troubleshooting.

• Salary up to £35,000




• Monday to Friday, 8:00am - 4:30pm




• Office-based role in Belfast




• A varied and hands-on role with regular travel across UK and Ireland

To speak in absolute confidence about this opportunity, please contact Luke Graham, IT Recruitment Consultant at MCS Group, on 028 9049 0859 028 9049 0859 , or click the Apply button below.

If this position isn't quite right, we're working on a range of IT roles that might be.