IS Support Engineer - #1693280

Hays


Date: 7 hours ago
City: Belfast
Contract type: Full time
Work schedule: Full day
Hays
Job Description

Your Company :
A well-established FMCG company is seeking a talented IS Service Support Engineer to join their Information Systems department. This role is based in Belfast but involves supporting multiple locations across the UK and Ireland.
Your RoleAs a Support Engineer, you will be responsible for ensuring the smooth operation and improvement of the end-user experience and desktop environment. Your duties will include:



  • Providing prompt and efficient remote support, with occasional travel to remote sites.

  • Managing and maintaining hardware and software, including deployment, patching, and updates.

  • Supporting user account management and authorisations.

  • Diagnosing and resolving computer and application faults.

  • Ensuring high availability and uptime of desktop/laptop systems.

  • Developing processes and tools to enhance support capabilities.


What You Need to Succeed :
To excel in this role, you should have:



  • Experience in IS technologies, including Windows Desktop OS, Microsoft 365, and common applications.

  • Knowledge of server technologies, such as Active Directory, DNS, DHCP, and virtual servers.

  • Strong troubleshooting and analytical skills.

  • Excellent communication skills, both verbal and written.

  • The ability to prioritise tasks and manage stressful situations effectively.

  • A proactive approach to problem-solving and ownership of responsibilities.

  • A full driving licence.


What You Will Get in Return :



  • Competitive Salary: A salary that reflects your skills and experience.

  • Professional Development: Opportunities for training and career growth.

  • Work-Life Balance: Flexible working hours and the possibility of remote work.

  • Supportive Environment: A collaborative and friendly team atmosphere.

  • Health and Wellbeing: Access to health and wellness programs.

  • Travel Opportunities: Occasional travel to various sites across the UK and Ireland.

  • Employee Discounts: Discounts on company products and services.

  • Pension Scheme: A contributory pension plan to secure your future.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.


Desired Skills and Experienceazure, 365, active Directory

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