Mental Health Support Worker (Day and Night shifts) - #1693273

Can you make a real difference to the lives of others?

At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development, as well as a friendly and rewarding working environment. If you are a compassionate person who cares with heart, we would love to hear from you.

As part of the Mental Health Residential Facility at Our Lady’s Care Home, Belfast, we are actively recruiting for experienced Support Workers within the field of Mental Health that are fully flexible to work both day and night shifts on a rotation basis. The successful candidate will use their compassion and clinical experience to help deliver the exceptional levels of resident care we are known for and are passionate about making a difference to the lives of people who have a variety of mental health conditions. The facility will aim to provide mental health services, including mental health assessment, treatment, and therapeutic work.

With no two days the same, you will enjoy a wide range of varied responsibilities, from ensuring that care-plans are comprehensive to making sure that decisions are acted upon, and if necessary, incorporated into a resident's care-plan and individualised care packages.

Professional Responsibilities:

• Experience working within a mental health environment.




• Good working knowledge of The Mental Health Order (1986).




• An understanding of current approaches to mental health practice.




• Ability to collaborate with a challenging resident group positively.




• Ensuring care plans are comprehensive and understandable to the resident.




• Supporting, encouraging, and prompting residents with their medication.




• Accurately maintain documentation both manually and electronically.




• Ensure house rules are kept and adhered to, providing a safe environment.




• Communicate effectively with colleagues, residents, and visitors.




• Assisting residents with booking and attending appointments.




• Support residents in daily tasks: self-care, shopping, and household tasks.




• Promoting residents to develop their skills and increase their independence.

Company benefits:

To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows:

• Collaborating with an award-winning team with family values.




• A comprehensive paid induction programme.




• A wide variety of training is provided.




• Career development opportunities.




• Flexibility of shifts.




• Employee Assistance Programme.




• Discounted rates at Malone Hotel, Belfast.




• Health and wellbeing initiatives, including team-building initiatives.




• Free car parking and uniform*




• Incentives for employee referrals*

*T&Cs will apply.

Please note we will only accept up-to-date CVs - without this, an interview cannot be given.

We do not offer sponsorship for this role - if you require sponsorship your application will be automatically declined. Please consider this carefully before applying.

Interviews may take place before the job advertisement closes, as and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.

In addition, we also reserve the right to enhance the criteria at the shortlisting stage.

Successful candidates must be willing to register with NISCC.

An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department.

It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer.

Macklin Care Homes is an Equal Opportunities Employer.

We care with heart because… From the moment we opened our first Care Home in Northern Ireland over 30 years ago, we knew we could make a real difference in people’s lives. We are undeniably proud of our history and passionate about our future!

• An understanding of current approaches to mental health practice.


• Awareness of the local services available to those with mental health needs.


• Understanding of types of mental health illnesses and the level of care residents will require.


• Caring, empathetic and compassionate nature.

• Level 2 Diploma in Health and Social Care (or equivalent).


• Experience working within a Care Home setting or environment.

• Listening to patients


• Providing Care


• Ability to Support Difficult Patients


• Empathy