Receptionist - #1691571

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. You’ll be stepping into a busy role within a vibrant team, serving as an ambassador for the hotel as the first person our guests meet. Your responsibilities include organizing all aspects of check-in and check-out processes and providing guests with a genuine 5-star experience.

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan your next city break!


• Company-wide recognition scheme: earn vouchers for your fabulous self in high street shops


• Meals at work


• Talent referral scheme: earn bonuses by recommending friends


• Celebrations: participate in Thank You Week, ice cream trucks, pizza parties, and our annual Employee Awards Celebration


• Benefits: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support


• Training and progression: ongoing job-related training with clear career paths

If you’re our ideal Receptionist, you will:

• Be yourself!


• Be passionate about making a difference and eager to bring new ideas


• Be courteous to guests and colleagues at all times


• Use your knowledge to offer guidance and local recommendations


• Have excellent organizational skills


• Be dependable and a reassuring presence for guests

Why join us?

We support our colleagues as much as our guests. Once part of the team, you become part of the Leonardo community. To keep you at the top of your game, we provide the “GROWonline” learning portal, regular coaching, training, Learning Bites, “Come Join Us Guest Care” sessions, and Wellness webinars. With strong support, practical training, and clear progression, you’ll be set for a bright future in Hospitality!

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. Managing over 55 hotels in the UK & Ireland, we are one of the fastest-growing hotel groups with exciting expansion plans. There’s never been a better time to join us!