Client Controls Business Risk Officer - VP - #1672236

We are seeking a high-performing, highly motivated professional with a background in risk and controls to help us effectively manage risks for the Business Aligned Marketing & Content Controls function within Citi’s Client organization.  This is an exciting opportunity for a practically minded professional with a strong control mindset who has keen interest in growing professionally. The Client organization was established to drive an enterprise-wide approach to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm.

The Business Risk and Control Officer will be part of a growing Client Chief Administrative Office Controls function. A successful candidate will have a focus on identification of risks and issues, followed by development of strategic solutions to address them. The person in this role will be representing Client Controls in interactions with Client Marketing & Content functions, will interface with 2nd and 3rd line of defense stakeholders and will interact with peer groups within the Client CAO function.

Development Value:

In this role you can expect to:

• Acquire in-depth and end-to-end knowledge of processes related to supported functions and partners’ organization.




• Acquire in-depth understanding of the firms’ risk and controls governance and framework standards and take part in strategic changes of the controls environment.




• Develop technical skills through process improvement and automation.




• Collaborate with colleagues from different functions, countries, and diverse backgrounds.




• Gain exposure to the Firm’s senior stakeholders within various functions.




• Work in a friendly, dynamic and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success.

Responsibilities: 

• Assessing the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.




• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.




• Keep Management aware of the risk and control environment of the Business, including emerging risks, through continuous and open communication.




• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.




• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.




• Drive, quality, completeness, and accuracy of implementation of the control framework and maintain a robust Manager’s Control Assessment (MCA) in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.




• Assist covered teams within Client in adherence to Policies, Standards and Procedures.




• Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures, ensuring compliance with Issue Management Policy, Standards and Procedures, including identification of issue root causes, partnering with control and process owners to recommend holistic corrective actions and improvements, and providing check and challenge.




• Take ownership to identify and assess Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.




• Serve as a point of contact for audit groups and ensure that all audit requests are timely and appropriately provided.




• Engage in additional work streams as required.

Qualifications: 

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.




• Ability to identify, measure, and manage key risks and controls.




• Strong knowledge in the development and execution for controls.




• Proven experience in control related functions in the financial industry.




• Proven experience in implementing sustainable solutions and improving processes.




• Understanding of compliance laws, rules, regulations, and best practices.




• Understanding of Citi’s Policies, Standards, and Procedures.




• Strong analytical skills to evaluate complex risk and control activities and processes.




• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.




• Strong problem-solving and decision-making skills




• Ability to manage multiple tasks and priorities.




• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor's/University degree, Master's degree preferred

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