Customer Agent - #1114068

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Payment Support role with EE



Why not use your skills to make a difference and join our Payment Support Team in Belfast? We need people like you to speak with our customers over the phone who are facing some financial difficulties. You’ll call on your life skills to build strong relationships and then work together to find the best outcome and support our customers



You don’t need specific experience to join us. Provided you’re emotionally resilient and can build relationships, we can train you on the rest



We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working



What’s in it for you?



A great starting salary of 23,504 rising to 24,064 after 8 months of being here, plus incentives and bonuses

Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year

Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want

Season Ticket Travel Loa, giving you the funds to pay for your travel to and from work up front, making a difference where it counts

Volunteering days, so you can give back to your local community

Optional Private Healthcare and Dental, to protect you and your family



On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?